Terms and conditions

Clients at Trans-Mongolian Train

Pricing:

All our tours are priced on a land-only basis. Thus giving you maximum flexibility when deciding how to get to and from your tour. For the latest prices, please refer to our website or contact the office.

Our prices are typically based on twin-share accommodation but single supplements are not compulsory for any Nomadic Trails tour. If you prefer not to pay a single supplement, we’ll pair you with someone else of the same sex for you. This way you get to share your accommodation with them throughout the trip.

On this trip, if you do opt to pay for a single supplement then please note that it will cover you for all nights of the tour.

Please remember that all Nomadic Trails tour prices mean NO hidden extras, NO local payments, and NO compulsory single supplements.

The Price includes:

  • All meals mentioned in the itineraries accordingly /”B”-breakfast, “L”-lunch, “D”-dinner/
  • All transportation including local flights mentioned / all dirt roads around Mongolia are challenging, so for your comfort and safety we use 4×4 Jeep cars or Russian mini-vans/
  • Local domestic flight if mentioned
  • All accommodation listed
  • Professional Tour Leader/Guide – Trained English and Mongolian speaking staff will guide you exclusively for your tour
  • Airport transfers
  • Staff meals, accommodation, and other expenses where applicable
  • Entrance fees to museums, concerts, monasteries, national parks included in the itinerary. /Road charges for tourists, staff, and vehicles are also included/
  • Horse and camel: We use camels and horses for transport to remote destinations unreachable with vehicles
  • Staff meals, accommodation, and other expenses where applicable.
  • Entrance fees: Entry fees to museums, concerts, monasteries, national parks, and road charges for tourists, staff, and vehicles are also included.
  • Others: Company support letter to apply for Mongolian visas.

The Price excludes:

  • Single rooming supplement
  • International flights and cost for visas
  • Inoculations and personal insurances
  • Toiletries
  • Sleeping bags
  • Video recording or photography fees at sights
  • Tips and gratuities
  • Personal expenses i.e. Airport taxes and excess baggage charges, alcoholic beverages and soft drinks, hotel telephone calls, laundry, and room services.
  • Optional tours and extensions

What to Expect:

The rewards of visiting a seldom-explored country require traveling with flexibility, a spirit of adventure, and a willingness to accept local standards of amenities and services. Mongolia is a developing country in terms of infrastructure; delays or changes in the itinerary are possible, and indeed likely.

It is very important that travelers contact Nomadic Trails with any special needs, such as dietary or medical restrictions, as soon as possible so that every effort can be made to accommodate special needs. However, it is ultimately the responsibility of the client, in conjunction with their health care provider, if necessary, to determine whether their needs can be met sufficiently to allow for a safe and comfortable journey.

Please note that all scheduled flights originate in Ulaanbaatar, so to fly from one destination within Mongolia to another, you will always return to Ulaanbaatar first. Also, it is not possible to arrive in Ulaanbaatar and connect with another flight on the same day. Therefore, you must overnight in Ulaanbaatar for at least one night before flying to another destination. Scheduled flights to the various destinations in the countryside do not operate every day, and sometimes only once or twice per week.Therefore, the number of days spent at a destination may be dictated by the
flight schedule.

All itineraries should be taken as an approximate schedule of events, though every attempt will be made to adhere to the given schedule.

Itineraries are subject to change due to weather, airline schedule changes, road conditions, and other reasons beyond our control. When chang-
es occur in routing or activities, we do our best to provide the best alternatives possible to accommodate all of our clients.

Accommodation with the local family would be a traditional ger with foldable beds, toilet facilities would consist either of an eco-toilet, which is a western-style toilet if a bit bulkier and requires chemicals for composting or shared toilet with the guest family. For our tented camping trip, there will full camping facilities such as a separate shower and toilet tents. The shower tent consists of a shower pump and tent. For an expedition trip, an expedition hand washing with water will always be available to use.

Cultural and Environmental Responsibility:

In our rapidly changing and shrinking world, travel is increasing to destinations that were once inaccessible. Contact between unique cultures,
such as the traditional nomadic horse-based culture of Mongolia and the outside world can have a definite impact on both sides.

By promoting cultural interaction based on mutual respect and an understanding of cultural differences, we strive to maintain a delicate balance, neither accelerating the modernization of ancient cultures nor suppressing their natural evolution. Nomadic Trails commits to making a positive impact on the destinations we visit and giving back to those who dwell there and thus encourage our travelers to participate in our activities.

Nomadic Trails has committed to responsible travel and sustainable tourism since our birth. It is our strong belief that these words should not be simply ‘tagged on’ to dossiers and websites but should be at the very core of each trip and adventure.

We believe that a successful trip not only delivers a unique and unsurpassable journey for our clients but that it also benefits the peoples whose lands we are privileged to visit.

To us Responsible Travel coincides with Responsible Busines, therefore we design trips with the local people, culture, and ecosystem in mind. We are very aware of the economic, ecological, and ethical impact tourism can have on ancient cultures and fragile environments.

We realize that taking clients through these regions can have a detrimental impact if not handled responsibly and as such, on all of the tours we go to great lengths to minimize the negative and accentuate the positive – after all, there are also many good things that the traveler can bring! It will also benefit the people whose lands we are privileged to visit.

We guarantee that when designing our tours, we utilize our own experiences to break down barriers and provide ethical business for those lesser known areas with so much to offer.

Eco-friendly products are a significant part of all our trips. We utilize Eco-toilet paper and napkins. They are made from grain bran with absolutely no chemical additives and also meet the US and EU safer product standards. For our expedition kitchen, we use products of Amway for cleaning utensils and more. It contains bio-based ingredients with more positive health and environmental characteristics than conventional products.

We pride ourselves on challenging perceptions and raising awareness through low impact experiences and ethical business – not just through our charity work.

How to book:

In order to confirm your booking, we need to have a completed signed booking form for each client together with a USD 500 deposit per per-
son. You can either return your booking form to us by post or by booking online at www.nomadictrails.com.

You can contact the office by email at [email protected] or we are happy to take your call at +976 99040894

Booking Cancellations & Cancellation Fees:

If Nomadic Trails receives a booking cancellation prior to the final payment date of your vacation, your non-refundable land deposit and Travel Protection payments will be retained. For reservations, the following cancellation fees apply.

Standard Cancellation Fees escorted and independent vacations:

  • Up to 80 days prior to departure Administrative Charge of USD 85
  • 79 to 60 days prior to departure 10 % Cancellation fee
  • 59 to 45 days prior to departure 25 % Cancellation fee
  • 44 to 15 days prior to departure 50 % Cancellation fee
  • 14 to 8 days prior to departure 75 % Cancellation fee
  • as from the 7th day prior to departure 90 % Cancellation fee
  • No-Show: If the traveler does not appear for embarkation, 95 % of the total fare will become due as a cancellation fee.

Total price does not include discounts, promotions, special incentives, Instant Purchase Air, or Instant Purchase Air service fees which are
non-refundable after 24-hours from purchase.

Cancellation fees may also apply to any additional services, including extra night accommodations, independently supplied services, and optional excursions reserved prior to, during, and after the tour. Cancellation penalties will be quoted at the time of cancellation.

Nomadic Trails reserves the right to cancel or reschedule any vacation departure for any reason, including insufficient demand or force majeure.

If a vacation is canceled by the clients prior to departure, Nomadic Trails’ only responsibility will be to refund the amount received for the reservation. Nomadic Trails will try to rebook the same vacation with different
departure dates, or a similar vacation but there is no guarantee of the availability of offers.

For air-inclusive vacations, Nomadic Trails will try to
confirm air schedules for the selected new dates, subject to availability. Nomadic Trails cannot assume responsibility for any additional costs or any fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Nomadic Trails.

Protection for your money:

You can book your holiday with Nomadic Trails in complete confidence that all monies you pay to us for your tour are fully protected. Under the terms of the bond, monies are secured by a bank guarantee.

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